FAQ Categories


How is your hemp extracted?

Our hemp is extracted using supercritical CO2 extraction and multistage lab tested every step of the way.

What’s the difference between eating hemp and vaping hemp?

Eating hemp takes a while to kick in, but lasts a very long time. (FDA disclaimer – none of our products are meant to be eaten)

Vaping hemp is extremely fast acting but fades faster than eating.

One way to exploit this is to vape and eat at the same time for a super dose of hemp with both fast and long lasting effects.

Now you have hemp active in the body immediately with more on the way.

What is UNREFINED DARK hemp?

Short answer: Unrivaled potency.

Long answer: Most other hemp products on the market involve some amount of refinement. The problem with this is that the more you refine any hemp product, the more nutrients are lost, so the most effective hemp products you can get are the ones that can call themselves unrefined. Only our products can say that.
As we say around here, refined hemp is like taking a vitamin C tablet instead of eating an orange. Sure, you may technically have more of the so-called active ingredient, but the human body is far more complex than that; all the other botanical compounds in the plant, many of which are potent antioxidants and anti-inflammatories in their own right, interact to maximize their effectiveness. We keep all that good stuff in there.

Our hemp is DARK, just the way nature intended it. And who are we to argue with Mother Nature?

What’s the difference between UNREFINED and CRYSTAL ISOLATES?

Short answer: Unrefined is more efficient and effective.

Long answer: The source of your hemp matters a great deal. If you have a hemp gummy containing 25 mg of isolate (crystals), it’s not going to be as effective as a lower dose of unrefined (like ours), let alone a comparable dose.

The darker the vegetable the more nutrient dense it is, and the unrefined dark hemp we use in our capsules is so dark it’s literally black. This is the TRUE state, the most potent and nutrient dense form of hemp. Most companies will take this dark extract and refine it into a light golden form or even a crystal form to create gummy candies. While this does bring up the milligrams, it also strips the plant of everything that nature intended you to eat with it – we’re talking CBG, CBC, terpenoids, plant sterols, chlorophyll, omega 3,6,9 fatty acids, and a host of other phytonutrients that are missing in that crystal hemp gummy.
It’s not just about the milligrams – it’s about how effective those milligrams are – and what you’ll find is that dark hemp works tremendously better than anything else.

This is from hemp, right? Will it make me high?

Short answer: No, it will NOT make you high.

Long answer: All hemp products on the market are required by law to contain <0.3% THC. That’s less than three-tenths of a percent. Our products fall well below that threshold.

Will hemp interfere with my medications?

Short answer: Talk to your prescribing physician.

Long answer: Lots of things can interfere with medications – for example, dark leafy greens (which we can all agree are pretty darn healthy) can interfere with anticoagulant drugs, and grapefruit is a no-no if you’re on statins.

Hemp is metabolized by the liver – like most things, including food and pharmaceuticals – so it is possible for certain medications to be impacted by the particular metabolic pathways and liver enzymes used to break down hemp. It’s not a common occurrence, but only your prescribing doctor will know for sure if there’s an issue.
On a side note, we’ve seen people reduce their medications and trade in truckloads of pharmaceuticals for the natural healing effects of hemp. (Obviously we can’t officially recommend that, but it happens surprisingly often.)

But again, when in doubt play it safe and ask your doctor or pharmacist.

What can I buy for my pet?

(FDA disclaimer – None of our products are meant for pets)

We cannot officially recommend this, but if you’re going to go off-label and give something to your pet, our natural (unflavored) tincture is the least likely to cause problems
All the ingredients would have similar effects on your furry friend(s) as they would on you. There is some research showing positive effects of hemp on non-human mammals, but nothing has been FDA-approved.

One thing in particular to avoid for pets would be the Tea Tree Salve – tea tree oil contains a natural compound that makes cats and dogs go loco. No bueno. But as long as they aren’t directly exposed to it, no worries.

Do you have labwork verifying what’s in your salves/cartridges/tinctures/NOIDS?

Yes! We have multi-stage labwork backing up what we say is in our products, available upon request for every level of extract we offer. We even have lab work for our master batch if you want to read all 14 pages of it.

Our Terpenes

Day Dream (daytime)

DESCRIPTION:Popular for daytime use, Day Dream delivers a soothing, day-time feel without a resting effect.

FRAGRANCE: Sweet, berry, earth

FEEL: Euphoric, energizing, the most popular strain for an elevating feel.

Durban Sour (daytime)

DESCRIPTION: Durban Sour is known for its energy-giving, uplifting, creative effects. It has a sweet smell and a sour, earthy, pine flavor.

FRAGRANCE: Sweet, sour, earth, pine, citrus

EFFECT: Productive, creative, energy, focusing strain – stay productive through a busy day

The Green (daytime)

DESCRIPTION:This strain boasts a citrus, earthy, OG-like taste. Sweet piney flavor and hinting effects of energy, happiness, focus, and creativity, making it a good choice for daytime use.

FRAGRANCE: Potent, earth pine

FEEL: Energy, focus, creativity, uplifting

Pineapple X (daytime)

DESCRIPTION: Pineapple X, our best-selling fruit strain, is a cross between Trainwreck and Hawaiian. The sweet, tropical, cedar flavored strain has uplifting, euphoric, energy-boosting effects. Perfect Sunday blend with a pina colada in hand.

FRAGRANCE: Sweet, tropical, cedar, citrus

FEEL: Uplifting, euphoric, energetic accompanied by a soothing sensation

Blueberry Cheddar (nighttime)

DESCRIPTION: Blueberry Cheddar is a heavy profile with sweet scents of blueberry and savory notes of cheese. This distinct flavor is the most unique blend we carry.

FRAGRANCE: Cheese, funk, savory

FEEL: Soothing, couch-lock, great for the end of the day discomforts

GDP (nighttime)

DESCRIPTION: GDP is an strain from California with deep purple blooms. It is a cross between Big Bud and Purple Urkle. Deep lavender pine flavor. Our most powerful nighttime strain; described as euphoric, tired, happy, and hungry.

FRAGRANCE: Sweet, floral, earth

FEEL: Soothed, tired, hungry and a fusion of euphoria

OG (nighttime)

DESCRIPTION: The KING, the great and powerful OG, our #1 seller! A perfectly balanced strain with a distinct earthy, pine, woody aroma, is well-known for soothing, deliciously natural taste and perfect feel. It has proven itself as our best, time and time again.

FRAGRANCE: Earth, pine, wood

FEEL: Attention, motivation, drive, and improves focus

Orange Tree (nighttime)

DESCRIPTION: Orange, sweet, and citrusy, this flavorful strain delivers a deep peacefulness combined with uplifting, happy feelings. From a blend of Orange and GSC, Orange Tree was born! A freshly-scented delicious citrusy strain, perfect for beginners.

FRAGRANCE: Orange, citrus, sweet, piney

FEEL: Soothing, creative, uplifting, super tasty

Strawbnana (day or night)

DESCRIPTION: This sweet berry strain is a cross of Banana and Strawberry Cough. A delicious flavor for beginners or customers who need some tasty fruit goodness!

FRAGRANCE: Strawberry, sweet, berry, banana, earthy

FEEL: Soothed, happy, euphoric, relaxed, hungry

Super Lemon Tree (day or night)

DESCRIPTION: For the lemon lovers! The zesty lemon flavor is both tart and sweet. Just the right balance of lemon! Not too much, not too little.

FRAGRANCE: Lemon, citrus, earth, pine

FEEL: Happy, uplifting, creative, soaring and energetic

White Fire OG (day or night)

DESCRIPTION: The new KING on the block! Enter the White FIRE OG. A powerful, competitive hybrid to the king; OG! The aroma is earthy, pungent, and sweet musk; a flavor in a class of its own! White Fire (WiFi) is great for increasing focus, creativity, happiness, and peacefulness. Euphoric and relaxing blend.

FRAGRANCE: Pungent, earthy, sweet, sour

FEEL: Uplifted, focused, energetic, soothing

The Widow (day or night)

DESCRIPTION: The #1 selling day/night use profile! The widow is one of the oldest strains we carry. A timeless classic with an unmatched taste and feel. There is, nor will there ever be, anything quite like THE WIDOW.

FRAGRANCE: Earthy, woody, flowery, sweet.

FEEL: Happy, relaxed, uplifted, euphoric, creative

What are terpenes?

Short answer: Terpenes are the plant world’s way of giving things different tastes and aromas.

Long answer: Terpenes, terpenoids, and related compounds are the potent aromatic molecules in nature that give plants and fruit their unique scent and taste. For example, you walk into a forest and smell the sweet aroma of pine – you’re smelling the trees’ terpenes! Those little guys give pine trees the familiar aroma we all know and love.

When you pick up a fresh pineapple at the grocery store, give it a whiff, cut it open and take a bite, you’re smelling and tasting the pineapple’s terpenes!

Blending these wonderful natural compounds into our products is the most organic way to create delicious tastes, 100% chemical-free with zero artificial flavoring.

What do terpenes do, besides making things smell or taste a certain way?

Short answer: They magnify the beneficial effects of Hemp – it’s called the “entourage effect.”

Long answer: Research suggests that different terpenes can help with all sorts of cool things like energy, mental focus, anxiety, pain relief, appetite suppression, blood sugar control, relaxation, appetite stimulation, memory, insect repulsion (ever used a citronella candle?), and more. These botanical buddies interact with each other and amplify the biological response, making the whole greater than the sum of its parts. They’re extremely potent molecules, so it doesn’t take much for them to do their jobs. We add these lovely little guys to our cartridges and tinctures to maximize the effectiveness of our products.

In case you’re wondering, different marijuana strains are named and noted for their unique terpene profiles. “Sativa” strains have more terpenes that encourage mental focus, appetite stimulation, and energy, while “Indica” strains have more terpenes that help with anxiety, pain relief, appetite suppression, and relaxation. As a rule, “Indica” is more for nighttime and “Sativa” is more for daytime, while “Hybrid” terpene profiles could be used for either one depending on your situation.

Dark Hemp Salves

How does the DARK hemp SALVE work?

Short answer: There’s a special set of chemical receptors on cells throughout the body that respond to hemp. Our dark salve finds these in the skin and tells them to chill out.

How should I use the DARK hemp SALVE?

You apply our dark hemp salve just like you would any other cream or lotion – rub it on your skin! If you’re using it to treat inflamed skin or joints, or if you’re using it to soothe tight/sore muscles after a hard workout, then you will want to apply it directly over the affected area for best results. The same is true if you have dry, itchy, or irritated skin.

Are there any side effects with topical hemp?

Short answer: Generally speaking, no.

Long answer: Topical hemp products are not associated with any side effects. However, there’s always a possibility that your skin could be sensitive to an ingredient in any body care product.
For example, some people are sensitive to coconut oil or shea butter, which are common natural ingredients that are found in some topical products. These ingredients work for lots and lots of people, but they can cause irritation to some. So if you seem to have any reaction or irritation associated with a cream you are using…stop using it.

What can the DARK hemp SALVE be used for?

Short answer: Pretty much anything on the exterior of the body.

Long answer: We have people using it for all kinds of skin and/or soft tissue pain. We’ve even heard customers say they get relief from bone pain with our salves, but again we aren’t physicians. You’ll have to try it for yourself to see how it works with your body – give it a shot basically anywhere there’s inflammation within a few inches of the skin.
We don’t think our salve helps with hair loss, but we also haven’t tried. Please submit success stories if you have any.

Is topical hemp effective?

Short answer: Try it and see for yourself!

Long answer: Topical hemp is not an FDA-approved treatment for joint and muscle pain or for any other symptoms. However, many people have reported that it helped reduce their symptoms of pain and inflammation without unwanted side effects. Some even say that the results last for many hours after applying the salve!
Hemp topicals can provide a very relaxing, pleasant experience. Simply massaging hemp cream or salve onto your aches and pains can feel heavenly! Hemp has the potential to boost the soothing effect of a massage. At FTP, we also formulate our hemp topicals with a variety of delicious scents to add an aromatherapy effect. So whether you prefer the bright citrusy aroma of lemongrass, soothing lavender, earthy tea tree, or the icy effect of menthol with a refreshing burst of peppermint, we’ve got you covered at For the People.

What are the DARK hemp SALVE ingredients?

Organic candelilla vegan wax, unrefined coconut oil, unrefined shea butter, arnica oil, vitamin E, essential oil for flavor, and our dark unrefined full spectrum hemp. That’s it!

What's up with this whole vitamin E vape thing? Should I be concerned?

Short answer: Not if you’re getting FTP products!

Long answer: There’s been some unfortunate business going on in the vape industry of late, with people getting sick and even dying from what seems to be adulterated vape products containing various nastiness like vitamin E acetate. For The People is very proud to reiterate that we have never and will never use any weird additives or other shenanigans for the sake of profit.
It’s…kind of always been our thing.
But to the point with our salves, vitamin E is super good for your skin. That’s why it’s used in so many skincare products! You just don’t want to inhale it, so as long as you don’t vape our salves (and to be clear DON’T DO THIS) you’ll be fine.

I left my salve in a hot car and it appears to have separated, is this a problem?

Short answer: Nope, everything’s fine.

Long answer: This shouldn’t happen if stored at normal room temperature, but if left in the sun or a hot vehicle the various oils and waxes in the salve may separate into a grainier texture. This has no impact whatsoever on the effectiveness of the product.
We’ve actually had some customers say they prefer it this way (shrug).

Dark Tinctures

How do I use the dark tincture?

However you want.

We haven’t tried using them as eyedrops, though…that sounds like a bad idea. Massage oil is an absolute yes, that one we’ve tried.

What can the tincture be used for?

Short answer: Pretty much everything.

Long answer: Tinctures may help with things like anxiety, pain management, and sleep, along with a whole bunch of other things modern science is still figuring out. They can also function like a thinner version of our salve if used externally.
Try it for yourself and see what effects you notice!

What is the difference between hemp oil and hemp tinctures?

The terms “hemp oil” and “hemp tincture” are often used interchangeably, but it depends on who you ask: some people refer to them as two different products. But in general, a hemp oil is purely hemp-infused oil, whereas a tincture can have other ingredients added – whether to ensure a more liquid consistency or to change the flavor.

Our products contain unrefined hemp extract blended flawlessly with organic coconut-derived MCT oil. You can call them tinctures, oils, or whatever you want!

How long does it take for hemp tinctures to work?

Many users report that they feel the effects of hemp within minutes, while others find that it takes longer to set in, up to a few hours. Some first-time users report that they started feeling effects after several days of consistent use. We suggest using the minimum dosage that provides the effects that you want, and make sure to always consult your healthcare provider when using hemp oil.

Will hemp tinctures help me sleep?

If you struggle with sleeplessness, you’re almost certainly looking for relief! Sleepless nights are stressful and tiring. Hemp often produces calming effects that may help you drift off to sleep.

How do I know what’s in my hemp tincture or hemp oil?

A reputable company will be open and honest about what’s in their hemp products. You should be able to find ingredients lists and laboratory test results for any hemp product. Lab testing is essential to make sure the product is safe and that it contains exactly the levels of hemp that it’s supposed to contain!

Uncut Vape

What does “uncut wax” mean?

Short answer: It means a more potent product that’s much healthier with no added nastiness.

Long answer: Many companies on the market today cut their cartridges with MCT’s (from coconut oil), hemp oil, PG, VG, or other unnatural chemical carriers and additives to maximize profits and create a free flowing product.

We do the exact opposite.

We leave our cartridges fully uncut, thick, and extremely potent blended only with natural terpene profiles.

This is the most organic hemp vape available on the market; the cleanest way to vape hemp.

Do hemp vape cartridges help with anxiety?

Short answer: Try it and see for yourself!

Long answer: While hemp is not FDA-approved to help with medical conditions like anxiety, there is evidence that it can help lower peoples’ stress levels and reduce such negative feelings. We cannot provide medical advice, but some people do find that vaping hemp is incredibly relaxing and soothing. Everyone gets stressed from time to time, and hemp could potentially be a big help to you on stressful days! That being said, if you struggle with clinical anxiety, it’s always a good idea to seek medical treatment and ask your healthcare provider about the best treatment options.

Do hemp vape pens help with pain?

Short answer: Again…try it and see for yourself!

Long answer: Many people report that vaping hemp can reduce their pain levels and provide comfort and relaxation. Chronic pain and injuries are difficult to deal with, but when you have the right pain management strategy for you, it can be a lot more bearable! Vapers often report quicker pain relief than those who take hemp orally or topically.
Hemp is commonly used to help with pain and inflammation, but it is not FDA-approved for these purposes. Again, it’s very important that you discuss this with your healthcare provider so they can help you decide on the best strategy for your needs, especially if you’re taking any medications that might contraindicate hemp (and when in doubt ask your doctor or pharmacist).

Is it legal to buy hemp cartridges?

Short answer: In most places YES, but check your local jurisdiction to be sure.

Long answer: As long as the product in question is hemp-derived and contains little to no THC, you’re in the clear.** THC is the chemical compound that delivers the familiar “high” or “stoned” effect. For that reason, products containing more than 0.3% THC are restricted in many US states, as well as in countries around the world. But our hemp products are lab-tested and verified to be under the legal limit of THC. They won’t cause any psychoactive effects, and they are completely legal!

** SD, IA: Sorry…these states currently don’t allow hemp in any form, because [reasons]. Call your representatives!
** ID: This state only allows hemp products that test at zero-THC, which currently includes only our X1 vape and Isolate Tinctures.

Does it matter if a cartridge has PG or VG in it?

Short answer: Only if you like having lungs that work.

Long answer: Propylene glycol (PG) and vegetable glycerin (VG) have both been linked to lung damage when vaporized and inhaled. Both of these products are generally recognized as safe when ingested, but they just aren’t meant to go into our respiratory tract.
In contrast, MCT’s have unique chemical properties that make them safer to inhale, but they dilute the potency of hemp wax. That’s why we don’t put them in our cartridges – we cram literally as much hemp into those bad boys as possible (especially the X2).

What’s the deal with the X2 cartridge?

Short answer: When we came out with it in the summer of ’18, it was hands-down THE MOST POTENT hemp cartridge on the market.

Long answer: We here at FTP toiled away in the lab developing the industry’s first 65% Hemp wax cartridge, with no PG, VG, MCT, or hemp oil. One full gram contains a whopping 650 mg of hemp!

Go ahead and run a Google search for high potency hemp wax cartridges and see what comes up. We’ll wait. Oh, literally everyone else has nothing on FTP’s cartridges? How about that.

How long does a cartridge last for?

Short answer: It depends, but usually at least a couple weeks.

A standard cartridge will last between two and four weeks depending on how often you use it. We use only uncut wax so it does burn slow and last for a good amount of time. We do recommend getting the 1000 mg cartridges since they are the best value; you get the most hemp wax for your money. The X2 cartridges are by far the best value on the market.

What voltage setting should I set my battery to for best vaping results?

Short answer: Use the lowest setting you can get away with.

Long answer: Our batteries all have various voltage settings.

Regular battery, FTP Elite battery:

  • White = 2.7V
  • Blue = 3.1V
  • Red = 3.6V

EliteHEAT (x3) battery:

  • White = 2.5V
  • Blue = 3.0V
  • Green = 3.5V
  • Red = 4.0V

Anything up to 3.6V should be fine, but your vaping experience will go more smoothly if you start low and work your way up. We generally don’t recommend using the 4.0V setting on the EliteHEAT (x3) battery as it seems to be overkill with our wax, but you might find it works for you for whatever reason.

Does the wax need to be liquid in order to be vaped?

Short answer: Nope! You just need the wax to cover the cartridge’s intake holes.

Long answer: A common misconception is that material needs to be completely liquid in order to be vaped. This is not the case! You can totally vape any of our waxes in their thick, solid form; there just needs to be wax covering all four intake holes in the cartridge. As long as that’s going on, the wax will liquefy as you heat the cartridge.
This means you only need to preheat the cartridge enough to get the wax to move down to those intake holes. Our EliteHeat™ battery is special in that it preheats the WHOLE cartridge rather than just the stuff at the bottom, which makes the process much more efficient, but you do NOT need to smash that preheat function every time.

How many milligrams do I get per puff?

Short answer: About 1 mg per puff.

Long answer: It depends on how you vape it as well. The best way to get maximum effect is to inhale and hold for a minimum of three seconds before exhaling.

What’s the difference between the 500mg and the 1000mg cartridges?

The 500mg and 1,000mg refers to the physical volume of the cartridge. A full gram and half gram. There is no difference in potency, just size.

Can you refill the cartridge?

Yes! This is a high quality cartridge that does not need to be tossed out once it is done. It can easily be refilled and used again with any type of wax.

Is your hemp wax winterized?

Absolutely! Winterization is the only way to make a top-of-the-line, clean wax cartridge.

Hemp Flower

Can you get high from smoking hemp flower?

No, you won’t get high from smoking FTP Premium Hemp Flower! Hemp flower is specially grown and processed to ensure that you get all the benefits of hemp without the high. It’s made from a specific strain of industrial hemp that contains tons of the good stuff.

How does smoking hemp flower make you feel?

It depends on the person, but many people report a relaxing sensation when smoking hemp flower. It can be relaxing and stress-relieving, both mentally and physically, and it may help reduce pain levels as well. The sensation you feel can vary depending on the strain of hemp, the way you consume it, and the potency of the hemp flower.

Is buying hemp Flower legal?

Short answer: Yes! (under federal law)

Long answer: Hemp flower comes straight from the hemp plant, which contains very high levels of the good stuff and very low levels of Delta-9. In other words, hemp won’t get you high, and it is perfectly legal when grown and processed in compliance with federal regulations. You’ll never have to worry about legality at For The People: Our products are carefully grown, always lab-tested, and federally legal.

** Important note: State law supersedes federal law, and the states of ID, SD, and IA do not allow products like our premium hemp flower.
Idaho only allows hemp products with zero-Delta-9 (our flower has trace amounts), and Iowa and South Dakota don’t allow any hemp products at all, because [reasons].
Sorry, guys…call your representatives!

Does hemp flower have a smell or a taste?

Yes, hemp flower has an herbal, earthy aroma and flavor. Basically, it smells and tastes like a plant, because it is a plant! Different strains will have different flavors, and many people prefer one flavor profile over the rest. Some people think it smells spicy or piney, and others describe a sweet or citrusy scent. Your hemp flower may not smell identical to its other counterparts, but it smells pretty similar, and you’ll find the aroma and flavor to be familiar if you’re used to using natural hemp tinctures.

How do I know that my hemp flower is high in quality?

It’s important to only use hemp flower that is free of pesticides, solvents, heavy metals, and other contaminants. It’s also crucial that the company you buy your hemp from gets its products lab-tested on a regular basis. With lab tests, you can verify that the product is exactly what it says it is.

Not all hemp flower is rich in the good stuff, so make sure to choose a brand that can verify the levels present in its plants. At For The People, we guarantee that our Wine Widow hemp strain contains 27%, an incredible potency at a great value!


What are NOIDS?

We basically take our unrefined dark hemp in its rawest form and shove it into a softgel. (with the softgels’ consent, of course.)

This allows you to get a solid 25mg of our dark, raw hemp in a 100% tasteless form. Since our hemp is unrefined you get all the profiles, terpenes, plant sterols, vitamins, omegas, and phytonutrients that come along with it. Very cool!


What do I do if my cartridge feels stuck?

Short answer: Blow hard into it to clear the airways.

Long answer: REMEMBER! THERE IS ADJUSTABLE AIR FLOW BUILT IN THE TOP OF THE CARTRIDGE! Make sure the air holes are OPEN by twisting the metal adjustable band towards the mouthpiece. If the holes are closed, it will seem clogged.

The cartridge looks too thick and solid, what do I do?

Short answer: It does NOT need to be liquid to vape. This is pure wax, not vape oil. Get off the PG-VG train.

Long answer: Since the wax inside is UNCUT, meaning ZERO chemical additives or thinning agents of any kind, it solidifies quickly. It can be vaped like this. Again, it does NOT need to be liquid. If you’ve ever lit a candle, you know that any kind of wax melts when heated.

If wax is stuck on the sides of the glass towards the end of your cartridge, grab a hair dryer and warm it to keep everything towards the bottom of the cartridge. Colder weather may call for other heat sources like a heat gun, heater, or other source of warm air or steam.
(Btdubs, if you keep your cartridge upright AT ALL TIMES this shouldn’t happen in the first place. If you lay your cartridge down when it’s liquid, it will freeze that way just like that ugly face your mom warned you about as a kid.)
Do not run it under hot water! Water can seep its way inside the cartridge and ruin everything. And who wants that? Nobody, that’s who.

The 15 second double-click preheat function on your battery is very helpful when you have no other option, but make sure all 4 intake holes at the base of the cartridge are covered with wax before using this feature. If wax is not covering these holes you can damage the cartridge, so you may need to heat it with an outside source to get the wax to fall to the bottom and prevent that awful situation.

This cartridge is made of 100% quartz and built to withstand high heat. Make sure you LET THE MOUTHPIECE COOL after heating your cartridge. You have been warned!

My battery isn’t turning on, what should I do?

Short answer: Click faster. Much faster. No matter how fast you think you are.

Long answer: One of the most common issues is that the button is not being clicked quick enough. Five clicks will turn it both OFF and ON; shoot for all five clicks within one second (onetwothreefourfive).

If you are still having issues, please contact our lovely support team Mon-Fri 8:30am – 6pm PST at 844-804-4020 for further assistance. They’re generously paid to help you out. They will read you this article to encourage faster clicks, or replace a rare defective battery.

How do I work my For The People battery kit?
    • 5 clicks = turn on
    • 2 clicks = preheat function (15 second preheat @1.8v)
    • 3 clicks = change voltage/heat setting
    • Red = high – 3.6 V
    • Blue = medium – 3.1 V
    • White = low – 2.7 V
  • 5 clicks = turn off
  • When the pen needs to be charged, the light will flash a few times (it’s not broken). The pen will vape on a very low setting until full charged.
  • Charging light will be red while charging. Light will turn OFF when fully charged.
  • This battery charges very quickly – generally no more than half an hour for full charge.
How do I work my ELITE battery kit?
    • 5 clicks = turn on
    • 2 clicks = preheat function (15 second preheat @1.8v)
    • 3 clicks = change voltage/heat setting
    • Red = high – 3.6 V
    • Pink = medium – 3.1 V
    • Blue = low – 2.7 V
    • When the pen needs to be charged, the light will flash a few times (again, it’s not broken). Then the unit will vape on a very low setting until fully charged.
    • Charging light will be slow flashing BLUE while charging. Light will turn SOLID when fully charged.
Can I use my FTP battery kit/Elite battery kit/EliteHEAT battery kit with other cartridges?

Yup! All our batteries** are compatible with any cartridge using 510 thread.

**except our SMART pod batteries…those are only compatible with our pods. #giveitashot

What's the difference between the FTP Elite battery and the EliteHEAT (X3) battery kit?

Short answer: If you want the empty cartridge for your vaping your own stuff, the FTP Elite is definitely the better option for you. Both batteries are comparably high-quality, but that empty cartridge would be obnoxiously expensive to buy on its own.

If you want to vape our max-potency X3 cartridge or are vaping the X2 or XN in cold weather, the EliteHEAT (X3) battery is a must-have. (If you need a jacket, your cartridge probably wants one too.)

FTP Elite battery:

  • Easy to use, with spiffy magnetic disc thing (it’s weirdly fun to play with)
  • Proven record of being long-lasting and extremely reliable
  • Comes with an empty cartridge so you can vape your own stuff if you so choose
  • May not work too well with X3 cartridges due to lack of dedicated preheat chamber

EliteHEAT (X3) battery:

  • Only battery on the market that laughs in the face of crystallized wax
  • Pretty much an absolute necessity for the X3 cartridge
    • Also works great with X2 and XN in cold temperatures
  • Does everything the FTP Elite battery can do, plus it has an escalating-heat 90-second preheat function
  • Doesn’t come with an empty cartridge